FREE UK DELIVERY ON ORDERS OVER £25
VIVLOOK

vivlook help

A little clarity.

The collection, your saved styles and the next steps.

What can I explore at vivlook?

Our first women’s edit brings together dresses, a slip skirt, outerwear and knitwear. The five styles currently shown are a starting collection.

How do I choose a size?

Start with your bust, waist and hip measurements, then compare them with the measurements for the specific garment. Ask us for current size and fit information.

Are the products and prices final?

All prices, sizes, colours and availability are exactly as shown on the product page and are confirmed at checkout at the time you place your order. If any item becomes unavailable after you order, we will contact you promptly to offer a refund or an alternative.

How can I ask about a style?

Use the WhatsApp link on the site, or email us with the product name and your question.

Can I place an order here?

You can prepare an order through the WooCommerce checkout. Payment, delivery and product details are confirmed at checkout at the time you place your order. If any item becomes unavailable after you order, we will contact you promptly to offer a refund or an alternative.

Where can I find delivery and return information?

See the Delivery & returns page for current processing, UK transit, cancellation, return-cost and refund information. Start a return through WhatsApp before sending an item back.

Will my wishlist be saved?

Your wishlist stays in this browser and may be removed if you clear this site’s browser data.

Where can I follow vivlook?

Find @vivvistyle on TikTok, or use our contact page to reach us by email or WhatsApp.

The vivlook service

A considered way to shop.

Thoughtful guidance from the first look through delivery, so every choice feels clear and personal.

Fit notes for every piece

Use the size guide and product details together, or ask us for a second opinion before you decide.

Help with your order

Questions about a style, payment or an existing order are welcome. We will help you find the next clear step.

Delivery with care

Every order is prepared thoughtfully, with clear delivery information and straightforward returns guidance.

WhatsApp